Privacy & Terms

Privacy Policy

VIA ("we") collects and uses your data only to provide and improve the app.

Data we collect

When you create an account, we store your email, name, and profile information you provide. We use this to manage your account, saved routes, favorites, and timeline activity.

Assistant questions (anonymous)

Questions you ask the in-app assistant may be stored anonymously (no user ID, no email, no IP). We use this only to improve the assistant and content. You cannot be identified from this data.

Cookies and session

We use session cookies to keep you logged in. These are essential for the app to work. We do not use third-party tracking cookies for advertising.

What we do not do

We do not sell your personal data. We do not use your data for advertising targeting.

For full details, contact us via the Contact page. We may update this policy; the current version is always on this page.

Pro & AI Features

Pro features (e.g. real routing, Curate My Day, advanced export) may use third-party services. AI features, when available, process your questions on our servers or approved providers. We do not train AI models on your personal data. Pro features are subject to the same privacy and terms as the rest of the app.

Terms of Use

By using VIA, you agree to use the app for personal, non-commercial travel planning.

Content and accuracy

Opening hours, ticket prices, and practical information are estimates. Always check official sources before your visit.

Your responsibility

You are responsible for your use of the app and any content you submit (e.g. shared routes, timeline posts). Do not submit offensive, misleading, or illegal content.

Changes

We may change these terms. Continued use of the app after changes means you accept the updated terms.